Privacy Policy

Privacy Policy

This Privacy Policy (the Policy) explains how Bodnár Tamás sole proprietorship (trading as BoosTech Informatika, the Controller) processes your personal data on boostech.hu, the customer portal, administrative systems, and the BoosTech iOS and Android mobile application (together: the Services).

We process personal data confidentially and apply appropriate technical and organisational measures. We comply with Regulation (EU) 2016/679 (GDPR) and applicable Hungarian data protection laws.

1. Controller contact details

• Name: Bodnár Tamás ev. (BoosTech Informatika)
• Registered address: 114 Szentmihályi út, Budapest 1154, Hungary
• Registration no.: 56665712
• Tax no.: 57995861-1-41
• Privacy e-mail: info@boostech.hu
• Phone: +36 70 70 70 141 · +36 1 90 10 764
• Website: https://boostech.hu

2. Scope

This Policy applies to:

• visitors of boostech.hu;
• webshop customers and registered clients;
• users of the online customer portal and the BoosTech mobile app;
• persons using contact forms, newsletter, customer support chat, and push notifications.

This Policy does not apply to third-party websites or services (e.g. Google Maps, Barion payment page, social networks) linked from our Services. Those providers have their own privacy policies.

3. Categories of personal data

3.1. Website visits and technical operation

Data: IP address, browser and device data (user agent), operating system, visited URL, referrer, session identifier, UTM parameters, page load time, bot detection flag.

Purpose: operation, security, statistics, fraud/abuse prevention.

Legal basis: legitimate interests (GDPR Art. 6(1)(f)); consent where required (cookies).

3.2. Account registration, login, customer portal

Data: name, e-mail, password (hashed), phone (if provided), profile photo/avatar, service signature (if uploaded), billing and shipping details, last login time, OAuth identifiers (Google / Apple sign-in).

Purpose: account management, authentication, portal and app services.

Legal basis: contract performance; legitimate interests (security).

3.3. BoosTech mobile application

Data:

• authentication token (stored in device secure storage);
• device name (e.g. “BoosTech iOS”);
• push notification token (Expo push token), platform data;
• support chat messages and attachments (photos);
• work orders, orders, balances, loyalty points and transactions;
• notification and in-app message read status;
• photos uploaded when using camera/gallery (e.g. barcode, serial number, issue photos).

Purpose: mobile customer/service portal, notifications, support, repair tracking.

Legal basis: contract performance; consent (push notifications, camera/photos).

Note: the app does not collect continuous location data. Map/directions features open external apps (e.g. Google Maps).

3.4. Webshop orders and payments

Data: name, e-mail, phone, billing/shipping address, order details, payment status, IP (fraud prevention).

Purpose: contract fulfilment, invoicing, delivery, support.

Legal basis: contract; legal obligation (accounting).

Retention: accounting records up to 8 years.

3.5. Service / work orders and balances

Data: customer and device data, repair history, statuses, signatures, payments, outstanding balances.

Purpose: repair services, warranty, billing.

Legal basis: contract; legal obligation.

3.6. Contact, support, chat

Data: name, e-mail, phone, message content, attachments, chat history.

Purpose: handling enquiries and support.

Legal basis: consent or legitimate interests.

3.7. Newsletter

Data: e-mail, subscription/unsubscribe timestamps, open/click statistics.

Purpose: marketing (with consent only).

Legal basis: consent.

4. Cookies and similar technologies

We use cookies and similar technologies:

• Essential cookies: session, login, shopping cart;
• Barion Pixel / fraud prevention: payment security;
• Consent storage: your cookie choices.

Non-essential cookies are used with consent where applicable. You may delete or block cookies in your browser; some features may not work correctly.

5. Mobile app permissions

• Notifications: service updates, messages, important notices (can be disabled in device settings);
• Camera / photos: support images, barcode/serial scanning (only when in use);
• Secure storage: login token on device.

6. Processors and sharing

We may use the following types of processors/service providers:

• Hosting provider – website and database operation;
• Barion Payment Zrt. – card payments (privacy);
• Foxpost Zrt. – parcel delivery (name, address, phone, e-mail);
• Google LLC – Google Sign-In (OAuth);
• Apple Inc. – Sign in with Apple;
• Expo / push infrastructure – mobile push delivery;
• E-mail provider – transactional and support e-mails.

Some providers may process data outside the EEA (e.g. United States). Where applicable, appropriate safeguards are used (e.g. EU–US Data Privacy Framework, Standard Contractual Clauses).

We do not sell your personal data to third parties for marketing.

7. Retention

• billing data: as required by law (typically 8 years);
• user account: while active, then within a reasonable period after deletion request or inactivity;
• support/chat: reasonable period after case closure;
• push token: while notifications are enabled or until invalidated;
• visitor logs: limited period for statistics.

8. Security

HTTPS encryption, access controls, hashed passwords, protected admin area, backups, logging and incident procedures. No method of transmission over the Internet is 100% secure, but we take reasonable measures to protect your data.

9. Your rights (GDPR)

You may:

• request access to your data;
• request rectification;
• request erasure where no legal retention applies;
• request restriction of processing;
• request data portability where applicable;
• object to processing based on legitimate interests;
• withdraw consent at any time (without affecting prior lawful processing).

Contact: info@boostech.hu. We respond within 30 days (may be extended where permitted).

Account deletion: e-mail info@boostech.hu with subject “Account deletion request”. Data that must be retained by law (e.g. invoices) may be kept in anonymised or restricted form.

10. Push notifications

The app may send push notifications about service updates, messages, and important notices. You can disable them in device settings. The push token may then be deactivated.

11. Children

Our Services are not directed at children under 16. We do not knowingly collect data from children under 16. If we become aware of such processing, we will delete the data.

12. Automated decision-making

We do not use solely automated decision-making, including profiling, that produces legal or similarly significant effects.

13. Changes

We may update this Policy (e.g. new features, legal changes). The current version is always available at https://boostech.hu/privacy-policy/en. Material changes will be communicated reasonably (website, e-mail, or in-app notice).

14. Supervisory authority

You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

• Address: 9–11 Falk Miksa utca, Budapest 1055, Hungary
• Website: www.naih.hu
• E-mail: ugyfelszolgalat@naih.hu

Last updated: 3 July 2026